UNLIMITED SUPPORT AND UPDATESOur websites and service plans come with UNLIMITED support. Our client’s satisfaction is our #1 priority. Use our contact form below to submit a support request and we will be in touch with you shortly.
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Frequently Asked Questions
Check out these commonly asked questions below? If you need additional help or have other questions please contact us.
Are your websites HIPAA Compliant?
Yes they are. We take patient privacy and confidentiality very seriously at Ignite Medical. Each plan comes with one domain based HIPAA compliant email address that your office can utilize to collect information from patients via contact forms and appointment schedule requests.
How much is the setup fee?
The setup fee is $499 for any of our high end, mobile responsive demo layouts. Our demo websites are created with medical practices in mind to allow you the flexibility to choose your layout, photos, and any desired community content. We also provide FREE domain transfer, email setup, SSL certificates, and more.
Why are “Mobile Responsive” websites important?
A website that is mobile responsive provides the user with a seamless experience of your practice’s website whether it is viewed on a desktop, laptop, tablet, or mobile phone. Websites that are not mobile responsive appear clunky, are difficult to navigate, and may be frusturating to your patients.
What makes Ignite Medical Different from other companies?
Ignite Medical was founded by doctors, for doctors. It’s impossible to understand the ins and outs of medical practice unless you are “one of them.” Ignite Medical provides superior service to your practice to not only attract more patients but to keep them coming back.
Can I edit the website myself?
Of course! Ignite Medical’s websites are built on a user friendly platform to allow our clients complete access over the visual appearance. It is easy to add new content and photos by yourself. Ignite Medical is always here to help too.
Who does the SEO for my website?
Ignite Medical will take care of optimizing all of your SEO needs. Our Responsive Website Plan comes with all of your pages maximized to improve your search engine visibility. Our SEO Marketing plan takes things to the next level with a custom written, SEO content post that will engage your patients and increase your search engine rankings. Our various plans can be found on our pricing page.